Terms and Conditions

1. Acceptance of Terms

These terms describe access to and use of Gulanity through its public website, management platform, mobile web and native app. Available features depend on the channel and account; registration does not authorise management of someone else’s establishment.

2. Description of Service

Gulanity connects people, chains and restaurants through a food catalog and social features. It allows users to:

• Manage chains, restaurants and digital menus shared through QR codes or links
• Organise dishes, beverages, prices, ingredients, allergens, cuisines, amenities, tags and images
• Claim ownership or management of establishments, subject to verification and approval
• Browse and rate dishes and restaurants, follow other people and retain allergen preferences
• Create and share food plans with participants and group decisions

Menu browsing may be available without an account. Publishing, ratings, following, plans and management require the relevant permissions. Some features are offered only in particular channels or service phases.

3. Registration and User Accounts

3.1. Registration

Individuals and restaurant representatives must provide accurate details when creating or activating an account, protect their credentials and act within their permissions. Anyone managing a chain or restaurant must be authorised; an ownership claim does not transfer control until approved.

3.2. User Responsibility

Protect your credentials and report unauthorised access to support@neocody.com. Do not share other people’s data without permission. You can request help closing your account and exercising your rights under the privacy policy.

3.3. Suspension and Cancellation

We may restrict content or accounts in response to abuse, impersonation, substantiated claims or risks to the service, proportionately and in accordance with applicable obligations. Contact support to report a mistake or request a review.

4. Permitted Use of the Platform

4.1. Restaurants

Restaurants using Gulanity agree to:

• Provide truthful and up-to-date information about their dishes, prices, ingredients and allergens
• Not use the Platform for illegal purposes or that violate third-party rights
• Keep their menu information updated

4.2. End Users

Use menus, ratings, following and plans responsibly. Respect other participants’ preferences and do not publish other people’s personal data. Allergen preferences and filters guide searches; they do not replace direct confirmation with the restaurant about ingredients, traces and preparation.

Community guidelines

Publish ratings based on real experiences, without fake reviews, score manipulation, spam, harassment, threats, discrimination or impersonation. Do not publish unlawful content, images without permission or other people’s personal data. Respect the people you follow and participants in shared plans.

Report abusive content, errors or an ownership claim to support@neocody.com. We will review the request and may remove content or restrict access proportionately. Ratings are their authors’ opinions, not a guarantee about a restaurant or dish.

5. Restaurant Responsibility for Information

The restaurant is solely responsible for the accuracy and truthfulness of the information uploaded to their menu: dishes, descriptions, prices, ingredients, allergens, tags and images. The restaurant warrants that they have all necessary rights to such content.

Gulanity structures the information based on the menu provided by the restaurant, but the restaurant maintains control and final responsibility for the published information. Before sharing the Smart Menu, the restaurant validates the information.

6. Intellectual Property

6.1. Platform Content

The Platform and all its content (including, but not limited to, design, source code, graphics, logos, trademarks, etc.) are the exclusive property of SmashSoft S.L. or its licensors and are protected by intellectual and industrial property laws.

6.2. Limited Use License

The User is granted a limited, non-exclusive, non-transferable and revocable license to access and use the Platform in accordance with these Terms. The User is not authorized to copy, modify, distribute, sell, rent or otherwise exploit the Platform content without prior written consent from SmashSoft S.L.

6.3. License for Uploaded Content

Individuals and restaurants retain rights to the content they contribute. They must have permission to publish it and grant SmashSoft S.L. the authorisation needed to store, display and distribute it when providing Gulanity, with the visibility of the feature used.

7. Service Availability

SmashSoft S.L. strives to maintain the Platform continuously available but does not guarantee uninterrupted service availability. The Platform may be temporarily unavailable due to maintenance, updates or causes beyond our control.

8. Limitation of Liability

8.1. No Warranties

Availability, catalog information and opinions may contain errors or change. We do not guarantee that recommendations meet dietary or medical needs. Confirm relevant information with the restaurant before consuming food.

8.2. Damages

Liability will be determined under applicable law and the circumstances of each case. These terms do not exclude liabilities or consumer rights that cannot legally be limited.

9. Privacy and Data Protection

The processing of Users' personal data is governed by our Privacy Policy, which forms an integral part of these Terms.

10. Modifications to Terms

Changes will be published on these pages and communicated where appropriate.

11. Applicable Law and Jurisdiction

Spanish law is envisaged, without prejudice to mandatory rules and jurisdiction protecting consumers.

12. Contact

If you have any questions or comments about these Terms, you can contact us at: info@neocody.com